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StoreFAQs
helps shoppers understand and compare customer service policies
BROUGHT
TO YOU BY:
Surf
the Isles
1,000 UK & Irish Online Stores
Surf
the States (yet to launch)
1,000 USA & Canadian Online Stores
Surf
the Continent (yet to launch)
1,000 European Online stores
.
Middlegate
Prints
www.middlegateprints.com
Middlegate Barn Dunwich
Suffolk
England IP17 3DP
Shoppers
Need to Know *
Who
are you?
We
sell antique prints from -, with
many prints from the popular Vanity Fair
series and other artists such as Van Dyck.
My site contains categorised prints for
sale online which make ideal gifts for a
variety of occasions.
How
long does it take
for my goods to arrive?
Normally
in the UK it takes 2-3 working days for
delivery. Outside UK it can vary according
to location as prints are usually sent by
air mail (delivery by FedEx is available).
Typical times would be 2-4 weeks for North
America and 1 week for EU.
Do
you offer a money back guarantee?
Yes.
If you are unsatisfied we will be happy
to give you a full refund excluding return
postage if you notify us within 7 days of
receipt.
What
type of payment
do you accept?
Most
major credit cards.
Are
my credit card details safe?
Yes.
We use the specialist company WorldPay to
handle our credit card payments which is
trusted worldwide. At the browser level
128-bit industry standard SSL encryption
is used. On the WorldPay servers Thawte
bit encryption systems are used.
To
what countries do you ship?
We
ship worldwide.
Can
you give me an idea
of shipping costs?
Within
the UK the cost is £4 for prints worth less
than £50, and free for prints over £50.
Overseas standard air-mail rates apply.
Urgent packets can be sent using FedEx for
typically £20 (depending on location).
What
taxes do I pay?
Standard
UK VAT (sales tax) at 17.5%.
What
is your privacy policy?
We
do not give anyone else your personal details.
You will only receive emails from us in
relation to enquiries, your order, or if
you have voluntarily signed up for our newsletter
(which is an 'opt-in' list). We not do store
cookies on your computer, either (a 'cookie'
stores browsing history and preferences
of a web browser on your computer and allows
the server to access that information).
*
Online stores inform StoreFAQs of their policies in writing.
It is their responsibility to keep information current. Stores
sometime do not provide complete information and StoreFAQs
sometimes edits information. StoreFAQs takes no responsibility
as to whether a vendor follows its policies. StoreFAQs will,
however, contact stores on behalf of dissatisfied customers.
Should we determine a store does not follow its own policies,
its StoreFAQs membership will be terminated.
space is reserved for future sponsor
StoreFAQs
helps shoppers understand and compare customer service policies
BROUGHT
TO YOU BY:
Surf
the Isles
1,000 UK & Irish Online Stores
Surf
the States (yet to launch)
1,000 USA & Canadian Online Stores
Surf
the Continent (yet to launch)
1,000 European Online stores
.
Middlegate
Prints
www.middlegateprints.com
Middlegate Barn Dunwich
Suffolk
England IP17 3DP
Shoppers
Need to Know *
Who
are you?
We
sell antique prints from -, with
many prints from the popular Vanity Fair
series and other artists such as Van Dyck.
My site contains categorised prints for
sale online which make ideal gifts for a
variety of occasions.
How
long does it take
for my goods to arrive?
Normally
in the UK it takes 2-3 working days for
delivery. Outside UK it can vary according
to location as prints are usually sent by
air mail (delivery by FedEx is available).
Typical times would be 2-4 weeks for North
America and 1 week for EU.
Do
you offer a money back guarantee?
Yes.
If you are unsatisfied we will be happy
to give you a full refund excluding return
postage if you notify us within 7 days of
receipt.
What
type of payment
do you accept?
Most
major credit cards.
Are
my credit card details safe?
Yes.
We use the specialist company WorldPay to
handle our credit card payments which is
trusted worldwide. At the browser level
128-bit industry standard SSL encryption
is used. On the WorldPay servers Thawte
bit encryption systems are used.
To
what countries do you ship?
We
ship worldwide.
Can
you give me an idea
of shipping costs?
Within
the UK the cost is £4 for prints worth less
than £50, and free for prints over £50.
Overseas standard air-mail rates apply.
Urgent packets can be sent using FedEx for
typically £20 (depending on location).
What
taxes do I pay?
Standard
UK VAT (sales tax) at 17.5%.
What
is your privacy policy?
We
do not give anyone else your personal details.
You will only receive emails from us in
relation to enquiries, your order, or if
you have voluntarily signed up for our newsletter
(which is an 'opt-in' list). We not do store
cookies on your computer, either (a 'cookie'
stores browsing history and preferences
of a web browser on your computer and allows
the server to access that information).
*
Online stores inform StoreFAQs of their policies in writing.
It is their responsibility to keep information current. Stores
sometime do not provide complete information and StoreFAQs
sometimes edits information. StoreFAQs takes no responsibility
as to whether a vendor follows its policies. StoreFAQs will,
however, contact stores on behalf of dissatisfied customers.
Should we determine a store does not follow its own policies,
its StoreFAQs membership will be terminated.